Use cases — Ordylo

Social seller · Instagram

A customer replies to your story while you sleep — in Spanish.

11:07 pmShe writes under your story. The agent finds the product from the story, checks stock in M, and replies in Spanish with the price and the delivery time for Madrid.
11:10 pmShe gives her address. The order is created and the WhatsApp confirmation card goes out with its buttons.
7:30 amYou open Ordylo: order confirmed, ready to ship.

What it took from you : Nothing. The story was already linked to the product card when the catalog synced.

Social seller · voice notes

A customer doesn’t type — he talks. In French, with the price, the color and his city in one breath.

2:02 pmThe voice note lands in the DMs. The agent transcribes it, understands the three questions, and answers in one go — in French: the price, the colors left, the delivery time for Lyon.
2:04 pmHe picks one. The agent totals the order and asks for the address.

What it took from you : Nothing. Voice notes are messages like any other — in any language.

Social seller · visual recognition

A customer shares one of your posts — a carousel showing three products — and asks the price of “the second one”.

6:40 pmOrdylo recognizes the shared post and the products in it, slide by slide. The agent replies with the right prices, photo attached to remove any doubt.
6:43 pm“The second one” is identified, and the order starts.

What it took from you : Approving the photo ↔ products link once in the catalog — Ordylo had suggested it on its own.

Team · anti-fraud

A €49 order comes in, full address, everything looks normal.

10:05 amOn the record, Ordylo shows the history: 3 orders with you, 2 refused at the door. And the Ordylo network flags this number at other merchants too.
10:06 amYour confirmer calls before shipping, AI briefing on screen. The doubt is settled — either way — before the parcel leaves.

What it took from you : A two-minute call — instead of a wasted carrier round trip.

Network signals are anonymized and hashed: no merchant sees your customers. Ordylo warns, you decide.

Team · confirmation

60 orders to confirm, one phone, and a queue that only shows what concerns her.

9:00 amHer queue for the day is ready. For each order: the AI briefing — who the customer is, what they said in the DMs, their delivery history.
All dayThe WhatsApp button cards confirm part of the orders on their own; Sara calls the rest, better prepared and faster.
6:00 pmOn the admin side: confirmation rate, time per order, Sara’s commissions — calculated, no spreadsheet.

What it took from you : Creating Sara’s account with the “confirmer” role. She sees neither the cash, nor the settings, nor the rest.

Online merchant · cash

Your carrier pays out the week: 43 parcels delivered. Before, you ticked them off line by line in a spreadsheet.

11:20 amThe payout is entered in Ordylo. Reconciliation proposes the 43 matching delivered orders — and spots the two gaps: one parcel marked delivered but not paid out, one amount that doesn’t add up.
11:30 amYou claim both gaps from the carrier, PDF statement attached. The week’s margin is up to date, commissions deducted.

What it took from you : Ten minutes — and not a euro lost between “delivered” and “paid out”.

Six situations you already live.
Here’s how they go with Ordylo.