Ordylo brings your Instagram and WhatsApp messages, your orders and your deliveries into one platform. An AI agent replies to your customers, recognizes the product in a photo and prepares the order. You approve.
Example · sample data
Connects where you sell
+ the carriers of your market — existing API integrations, new integrations on request, or your own couriers.
Each block works on its own. Together, they cover the whole journey: from the first message to revenue tracking.
Replies in your Instagram and WhatsApp DMs, 24/7, in your shop’s tone. It understands voice notes, photos and multiple languages.
One queue for all your orders — Instagram, WhatsApp, your online store or entered by hand — all the way to delivery and settlement tracking.
Order confirmation with buttons, automatic status notifications, multilingual templates — on Meta’s official API.
Ordylo was built around the situations you already live every day.
The AI agent answers every message, follows up, and prepares the order. You only see what needs your decision.
AI agent + unified inbox →Ordylo recognizes the product in the photo or the shared story and offers it directly, with the right price.
Visual recognition →The customer confirms on WhatsApp with one button. Unconfirmed orders are followed up, not shipped.
WhatsApp confirmation →Your online store, Instagram, WhatsApp and manual entry all land in the same queue, with the same statuses and the same order number.
One queue →Validated address, per-order risk score, numbers flagged by the merchant network, carrier tracking — before the parcel leaves.
Anti-fraud & delivery →Delivered isn’t paid. Ordylo tracks carrier payouts, team commissions and what’s still to recover.
Steering & revenue →Text, voice note or photo: the agent identifies the need, suggests the product, handles sizes and variants, totals up and asks for the address. It speaks your customers’ languages, in your brand’s tone.
Ordylo imports your posts, recognizes the products in each photo, carousel or video, and links them to your catalog. When a customer shares a story, the agent already knows which item they mean.
As soon as an order comes in, the customer gets a recap with three buttons. They confirm, edit or cancel themselves. Then every step — prepared, shipped, delivered — is notified in their language.
Every order goes through the same checks before it leaves: validated address, risk score, number verified against the merchant network. Then it’s tracked at the carrier until the payout.
Each agent has a job. Turn on the ones you need — they share the same customer context, for a seamless conversation.
Replies on DMs and WhatsApp, finds the right product, negotiates and closes the order.
Confirms orders, follows up with the customer and checks the address before shipping.
Tracks parcels, handles returns and claims, knows the customer and their orders.
Suggests the complementary product at the right moment and follows up after purchase.
Writes product descriptions and listings for you.
Name them however you like — they introduce themselves to your customers with that name. Premium agents available depending on your plan.
No developer, no migration. You connect, Ordylo imports, you approve.
Instagram, WhatsApp Business or your online store — in a few clicks, nothing to install. Existing orders are synced.
From your store or directly from your Instagram posts. Descriptions, categories and visual recognition run in the background.
The agent replies, suggests, prepares. You approve the orders, the customer confirms on WhatsApp, the carrier takes over.
Your shop is your Instagram account and your WhatsApp.
Your store, plus the DMs alongside.
Agents, confirmers, couriers, multiple shops.
No order is created and no committing message is sent without your agreement.
Meta’s WhatsApp Business API, connection to your online store, carrier APIs.
English, French, Arabic (right-to-left) — for you and for your customers.
Every shop is isolated. The anti-fraud network shares only hashed numbers.
Create your account with no credit card and judge on your real conversations and your real orders.
We help you connect your channels and orchestrate your first order end to end.
Free at 0, then Starter, Pro and Scale. 14-day free trial on paid plans, no credit card.
Connect Instagram or WhatsApp, let the AI agent prepare the next order, and judge for yourself.
Get started free →