Social seller · Instagram Sell in DMs, even at night
A customer replies to your story while you sleep — in Spanish.
- 11:07 pmShe writes under your story. The agent finds the product from the story, checks stock in M, and replies in Spanish with the price and the delivery time for Madrid.
- 11:10 pmShe gives her address. The order is created and the WhatsApp confirmation card goes out with its buttons.
- 7:30 amYou open Ordylo: order confirmed, ready to ship.
What it took from you : Nothing. The story was already linked to the product card when the catalog synced.
Social seller · voice notes Take an order from a voice note
A customer doesn’t type — he talks. In French, with the price, the color and his city in one breath.
- 2:02 pmThe voice note lands in the DMs. The agent transcribes it, understands the three questions, and answers in one go — in French: the price, the colors left, the delivery time for Lyon.
- 2:04 pmHe picks one. The agent totals the order and asks for the address.
What it took from you : Nothing. Voice notes are messages like any other — in any language.
Social seller · visual recognition Sell from a shared photo
A customer shares one of your posts — a carousel showing three products — and asks the price of “the second one”.
- 6:40 pmOrdylo recognizes the shared post and the products in it, slide by slide. The agent replies with the right prices, photo attached to remove any doubt.
- 6:43 pm“The second one” is identified, and the order starts.
What it took from you : Approving the photo ↔ products link once in the catalog — Ordylo had suggested it on its own.
Team · anti-fraud Spot a risky customer before shipping
A €49 order comes in, full address, everything looks normal.
- 10:05 amOn the record, Ordylo shows the history: 3 orders with you, 2 refused at the door. And the Ordylo network flags this number at other merchants too.
- 10:06 amYour confirmer calls before shipping, AI briefing on screen. The doubt is settled — either way — before the parcel leaves.
What it took from you : A two-minute call — instead of a wasted carrier round trip.
Network signals are anonymized and hashed: no merchant sees your customers. Ordylo warns, you decide.
Team · confirmation Confirm orders as a team
60 orders to confirm, one phone, and a queue that only shows what concerns her.
- 9:00 amHer queue for the day is ready. For each order: the AI briefing — who the customer is, what they said in the DMs, their delivery history.
- All dayThe WhatsApp button cards confirm part of the orders on their own; Sara calls the rest, better prepared and faster.
- 6:00 pmOn the admin side: confirmation rate, time per order, Sara’s commissions — calculated, no spreadsheet.
What it took from you : Creating Sara’s account with the “confirmer” role. She sees neither the revenue, nor the settings, nor the rest.
Online merchant · settlements Reconcile carrier payouts
Your carrier pays out the week: 43 parcels delivered. Before, you ticked them off line by line in a spreadsheet.
- 11:20 amThe payout is entered in Ordylo. Reconciliation proposes the 43 matching delivered orders — and spots the two gaps: one parcel marked delivered but not paid out, one amount that doesn’t add up.
- 11:30 amYou claim both gaps from the carrier, PDF statement attached. The week’s margin is up to date, commissions deducted.
What it took from you : Ten minutes — and not a dollar lost between “delivered” and “paid out”.