Features — Ordylo

01 · SELL — AI AGENT

A salesperson that answers and closes, 24/7.

On Instagram and WhatsApp, the agent answers every message: price, advice, photos, negotiation — and records the order. In your customer’s language, whatever it is. You take over whenever you want.

Understands customers’ texts, voice notes and photos
Respects your stock, your prices and your brand tone
Fed with your rules: delivery, exchanges, lead times — as text, link or PDF in its knowledge base
Hands over to a human the moment you reply

01 · SELL — CATALOG & MINI-SHOP

Your posts become your catalog. Your bio, a shop.

When a customer replies to a story or shares a post, Ordylo recognizes the product in the photo — even a carousel showing three — and links it to the right card. And your public mini-shop takes orders without a website.

Visual recognition post / story / shared photo → product
AI-generated descriptions, editable everywhere
Automatic sync of new posts, duplicates merged
Mini-shop: your product page + orders, the link for your bio

02 · CONFIRM

Confirmed by the customer, not assumed.

The WhatsApp recap card goes out automatically — products, total, address, with ✅ / ❓ / ❌ buttons — and the status updates by itself. For the rest, your team calls better prepared.

Pre-approved WhatsApp templates, ready as soon as your number connects
Dedicated confirmation queue: your confirmers see their orders, nothing else
AI briefing before every call: history, context, things to watch
Customer reliability in plain sight: delivered, refused, returned
Risky numbers flagged by the Ordylo network — hashed, anonymous. Ordylo warns, you decide.

03 · DELIVER

The right carrier, the right area, zero phone calls.

Natively integrated carriers with your own credentials — or your own couriers, with the same tracking.

Assignment by area, label generated in one click
The parcel’s life on a timeline: every event timestamped, statuses in real time
Returns handled as a flow, not a sticky note
The customer notified on WhatsApp at every step

04 · STEER

Delivered doesn’t mean paid. Ordylo follows through to the payout.

Settlement is tracked order by order — and when the carrier pays you out, Ordylo reconciles the payout against delivered orders and spots the gaps.

Tracking per order: who paid, who owes, what the carrier holds
Carrier payouts reconciled, PDF statements to back it up
Team commissions calculated automatically, traceable
Margin and liquidity: financial health on one screen

05 · STEER

From the number to the order, in one click.

Refusals, revenue, cities, carriers: every dashboard metric leads to the orders behind it. And every morning, the action center lists what deserves your attention.

360 customer record: orders, conversations, addresses, notes — duplicates merged in one click
Action center + daily digest: connection to renew, failed sync, media to validate
Roles admin / agent / confirmer / courier: each their queue, screens and permissions
Trilingual interface EN / FR / AR (RTL) + global search

Your online store, your carriers, your channels: see what plugs in natively — and what’s coming next.

See integrations →

Sell. Confirm. Deliver. Steer.
And steer it all from one screen.